Postage and Policies

Turnaround Time:

All products are handmade to order and will be posted within 4 weeks of order being placed. However, please note that pre-Christmas orders can have a 6-8 week make time due to the volume of orders received.

Please note there is no guarantee that an order will arrive by a specified date, if you require fast tracking please email us to organise an Express Post upgrade.


All our items are shipped directly from the Seasons & Sage home studio, Sunshine Coast, Australia. All domestic orders are sent via Australia Post and once an order is fulfilled you will receive an email from us with your tracking number.

We offer worldwide shipping at a flat rate charge. Tracking is included on all International orders. Duties and taxes are the responsibility of the customer. Please contact your local authority for more information. 

Variances in products:

Be aware that every item is handmade to order so slight variances and colours can occur. Love your items uniqueness and the hands that made it for you.


Please place your order carefully as returns or exchanges are not possible due to the custom nature of our products.


Always supervise young children around sharp poles and small parts, this item is age appropriate to your child's development. Keep out of infants reach. Seasons & Sage accepts no liability for misuse of products.